FAQ

Delivery time - How long does it take until I receive my order?

We will try to process your order as quickly as possible. As a rule, a processing time of 2-5 days can be expected. You will be notified as soon as the item is on its way to you.

Problems and queries - Who can I contact if I have any queries?

If you have any problems or queries, please contact us directly. Simply send an e-mail to info@luomi-design.com

Payment options - What payment options do I have?

The following payment options are available:

  • Credit card
  • PayPal
  • bank transfer
Right of return - Can I return my item if I don't like it?

The item can be returned within 30 days. The buyer bears the costs for the return shipment.

Individual furniture - Can't find anything suitable in the store?

Feel free to contact me and we can talk about your ideas.

Cancellations - Can I cancel my items?

You can cancel your order before the item has been shipped.

en_GB